Make an Appointment
With Understanding Counsellors
Welcome to Our Booking Page
You can choose Tracey or Vanessa. Use the list to the right of their photo to click on one of 5 available services. Then choose from the available dates and times.
Telehealth sessions using Zoom cost less than in-office appointments.
All couples appointments are 1.5 hours for the first appointment.
Individual appointments are 1.0 hour for the first appointment.
Use the 15-minute complimentary phone call if you would like to see how we can help you with your particular situation.
Prefer to book by phone? Call 07 3458 1725
Tracey Janke
Use Tracey’s Appointment Calendar
Vanessa Heal
Use Vanessa’s Appointment Calendar
What our customers say
“Tracey has helped me immensely with both grief counseling and building life skills. She is
easy to talk to, understanding, and is very good at helping you see a situation in a different
light. She has helped me through numerous issues, and I have gained confidence through
what she’s taught me. I would highly recommend her. Very knowledgeable in many areas.”
“Vanessa has helped a lot of people I’ve worked with within the community through troublesome times in their lives, she’s been an inspiration to myself and others through her gift of being able to lighten the load of past and present issue’s people may have.. Very discreet and professional.. Thank you for the work you do for myself and others, keep up the excellent work Vanessa”
