Make an Appointment
With Understanding Counsellors
Welcome to Our Booking Page
You can choose Tracey or Vanessa. Use the list to the right of their photo to click on one of 5 available services. Then choose from the available dates and times.
Telehealth sessions using Zoom cost less than in-office appointments.
All couples appointments are 1.5 hours for the first appointment.
Individual appointments are 1.0 hour for the first appointment.
Use the 15-minute complimentary phone call if you would like to see how we can help you with your particular situation.
Prefer to book by phone? Call 07 3458 1725
Tracey Janke
Dip. Couns. M.A.C.A.
Certified Life Coach
Cert. NLP Practitioner
Grad. Couples Institute
Cert. Erickson Hypnotist
About Tracey
I studied counselling because I needed to better understand what is behind people failing or being successful. It changed my understanding of life, my view of life and the results I get in life.
So now I help people to find their purpose and their power in life and relationships.
If you are looking to make a change, then your start point is a phone call away.
Kate Maginnis
Diploma of Counselling
M.A.C.A.
About Kate
It deeply saddened me to think of others suffering, feeling alone or hopeless. It was that moment that I decided I wanted to be able to be there for others and have the skills and knowledge to be able to help them see hope again, so I did my studies and became a counsellor.
My genuine empathy for other people is what has driven my passion as a counsellor and will continue to drive it throughout the rest of my working career.
If you are looking to make a change, then your starting point is a phone call away.
Vanessa Heal
Diploma of Counselling
M.A.C.A.
About Vanessa
I’m passionate about working with couples to restore their relationships and just as passionate about working with individuals around mental health issues such as self-image, depression, domestic violence and suicidal and other self-harm tendencies.
Practical solutions to your current situation are my specialty.
What our customers say
“Tracey has helped me immensely with both grief counseling and building life skills. She is
easy to talk to, understanding, and is very good at helping you see a situation in a different
light. She has helped me through numerous issues, and I have gained confidence through
what she’s taught me. I would highly recommend her. Very knowledgeable in many areas.”
“Vanessa has helped a lot of people I’ve worked with within the community through troublesome times in their lives, she’s been an inspiration to myself and others through her gift of being able to lighten the load of past and present issue’s people may have.. Very discreet and professional.. Thank you for the work you do for myself and others, keep up the excellent work Vanessa”
