• StartPoint Counselling

    Helping you build better relationships

    family united and happy on the beach

About StartPoint Counselling

Here’s why you’ll get the results you’re looking for.

We understand how relationships, family, finances, self-esteem, and self-worth are being impacted by our Society.

With our help, you can live, love and enjoy life again.

Your bright happy future can be achieved by working with us and deal with any stress, anxiety, depression, overwhelm, traumas and or grief.  All these emotions take their toll on our relationships.

We’ve noticed any weakness in your relationship with yourself or others can feel like it’s magnifying. This can impact our ability to think clearly and over time will affect our health, lowering our immune system at a time when we need it to be reliable.

Startpoint Counselling

Tracey Portrait

Tracey Janke
Dip. Couns. M.A.C.A.
Certified Life Coach
Cert. NLP Practitioner
Grad. Couples Institute
Cert. Erickson Hypnotist

About Tracey

In my life, there have been many challenging times that left me down and wanting to give up. As hard as it was I eventually got back up again, worked diligently at finding an answer and applying that answer.
Was it easy? NO! but I ended up with the results I wanted.

Like many I bought into the life plan of going to school, get a good education, get a good job, work hard and you will be successful.

I brought into the plan of putting in the maximum effort now, making sacrifices now so that you can enjoy the benefits that you will reap in the future. What nobody told me was that it is not this simple.

Most of our upbringing sets us up to fail and I did that successfully time and time again, despite the maximum effort and despite maximum sacrifice.

I was left frustrated, blaming myself for failure and beating myself up and every opportunity. After all, must be my fault. Having to live paycheck to paycheck, I couldn’t see how I could ever be in a different place.

After a lot of hard work, I ended up part owning a multimillion-dollar business. I finally thought that things were going to work out. However, the Global Financial Crises had other ideas… Eventually, things got so bad the company went into administration and I ended up bankrupt losing my house and car as well as damaging my credit rating for a period of seven years.

At the age of 50, I was faced with having to rebuild my life. I just didn’t want to do it anymore. Everything I believed in had failed again and again. I didn’t know what to do but I did know I didn’t want to do it like this anymore.

They say that if you standing in a hole then stop digging. I did that by realising that everything I based my life on to this point was unworkable. I started to question every belief I had and then started to look at the beliefs that people had who were actually achieving the things that I wanted in life.

I studied counselling because I needed to better understand what is behind people failing or being successful. It changed my understanding of life, my view of life and the results I get in life.

So now I help people to find their purpose and their power in life and relationships.

If you are looking to make a change, then your start point is a phone call away.

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Kate Maginnis portrait

Kate Maginnis
Diploma of Counselling
M.A.C.A.

About Kate

I am a proud parent of 3 great kids, and although I am in a great place in my life now, like everyone, I too have had my share of challenges to face and overcome. In the past, I have suffered from depression and suicidal ideation. I have come through years of the many forms of domestic violence, relationship difficulties, single parenting challenges, financial difficulties, grief & loss of loved ones and had low self-worth and made it to the other side. I felt alone, and like it was hopeless in many of these periods in my life, I felt helpless and needed help but no one in my life at the time seemed to understand or could help me.

After overcoming all those challenges, I found myself reflecting on the things I had been through, and I started thinking about others who may be going through situations as I did. It deeply saddened me to think of others suffering, feeling alone or hopeless. It was that moment that I decided I wanted to be able to be there for others and have the skills and knowledge to be able to help them see hope again, so I did my studies and became a counsellor.

My genuine empathy for other people is what has driven my passion as a counsellor and will continue to drive it throughout the rest of my working career.

If you are looking to make a change, then your starting point is a phone call away. Click the button below.

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Relationship Counsellor

Camila Mendoza 
Diploma of Counselling
M.A.C.A.
Advanced Major in Relationship Counselling and Conflict Resolution

About Camila

After working for 14 years in multiple roles in hospitals and the community as a health professional, I felt the need to find a career that had more impact on people’s lives, and counselling gave me that opportunity.

I am originally from Colombia, and Australia has been my home for the last 22 years. I feel privileged to be Australian and have the opportunity to make a difference in the lives of the clients I work with.

I believe that our life experiences help us to understand better the challenges people face in life. I moved countries as a young adult, learned a new language, completed my university studies in Australia and had two children. I have faced all the challenges that come with the process of continually adapting to a new culture, a new career, a new job, a new role in life and new relationships.  I believe helping people is my strength. It fulfils me to help others on their path. I am very empathic and passionate about assisting people to overcome difficulties and achieve their full potential.

I hold a Diploma of Counselling with an Advanced Major in Relationship Counselling and Conflict Resolution from the Australian Institute of Professional Counsellors. I also have a Major in Abuse Counselling and have done extensive professional development in working with Domestic Violence.

If you are looking to make a change, then your starting point is a phone call away. Click the button below.

Malcolm Portrait

Malcolm Janke
Business Manager

About Malcolm

Customer service has always been a vital part of any role I have ever had in my working life. From my years working for Westpac bank in various positions dealing with the public to owning and operating a transport business, I have always been passionate about looking after the customer.

In my experience, there are too many places that don’t value the customer. It has never gone down well with me when a business does not look after me. So I make it my mission to ensure that our customers are given the respect and understanding they deserve.

From your initial phone call or web enquiry to booking and follow-up, I will do my utmost to ensure that your experience is warm and supportive. While I’m not a counsellor, I am friendly, understanding and will take your concerns seriously.

Give me a call, and I will be able to assist you.

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